Privacy Policy

Last updated: Feb. 25, 2026

SIAM – Sannidhya Institute of Ayurved Medicine (“SIAM”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect and how we use it.

1. Information We Collect

• Identity and contact data (name, email, phone)
• Billing and transaction details (payment reference, amount, status)
• Technical/usage data (IP address, browser, device information)

2. How We Use Your Information

• To provide services and customer support
• To process payments securely via Razorpay
• To send essential communication (receipts, updates, service notifications)
• To improve our website experience and service quality

3. Payment Security (Razorpay)

• Payments are processed by Razorpay.
• We do not store card/UPI/bank credentials on our servers.
• Razorpay maintains industry-standard security controls (including PCI-DSS where applicable).

4. Data Sharing

We do not sell or rent your personal data. We may share data only with:

• Payment partners (Razorpay) for processing transactions
• Service providers assisting with essential operations (only as needed)
• Legal authorities when required by law or valid process

5. Cookies

We may use cookies to enhance user experience and analytics. You may disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain personal data only for as long as necessary to deliver services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. We may require identity verification before acting on such requests.